In this week’s briefing we hear from some key experts about the importance of the workforce, and the importance of getting the right candidate the first time. With a motivated and dedicated workforce a company can have unrivalled success.
We also hear about why, as a business owner, you must understand the nature of employment [...]
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The summer of 2012 promises to be a big year for the UK hospitality market. Many argue it is a chance to showcase London as the place to be for business and leisure. A base for investments and a lifestyle choice.
In this briefing we hear why London remains a prominent city on the global [...]
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This week’s briefing is a little different. A short feature with a host of experts speaking about the impact of digital technology and the changing dynamics of the hospitality business. Are you prepared for disruptive technology? Have you fully embraced the social world? Do you have all the data to make decisions? What are your [...]
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Accepting the fact that ‘uncertainty is certain’ is a truth that is seen in today’s market. Understanding how you can mitigate this uncertainty can be done by employing the right people. Companies are now making the changes to their staff that will mean improved efficiencies and a sought after personalised service for customers. In this [...]
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There are still many effects that the recession has bought on the hospitality market. Not least the fact that we are not yet seeing the buoyancy that was seen pre-2007. Sharing their thoughts in this week’s briefing are experts that give insights on a variety of variables that could still effect the nature and speed [...]
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All industries are learning about the new ways they can engage with their customers, clients and partners and perhaps most importantly potential customers. But is the hospitality industry lagging behind most others when it comes to embracing these new technologies? In this briefing we hear from some key experts about how they are using, and [...]
Continue Reading →As the market comes tentatively out of recession there are some deep-lying skill gaps that hoteliers have to fill. In this week’s briefing we hear from key experts on the market for employ-ability within the hospitality sector. There is now a real opportunity for both individuals and employers to be part of, and create, a [...]
Continue Reading →In this briefing we hear from leaders in the hospitality industry on how they are tackling opportunities in the BRIC countries and Africa. Those interviewed include Gebhard Rainer of Hyatt Group, Migel Ruano of Hotel Solutions, Arthur de Haast of Jones Lang Lasalle Hotels and Robert Cook of Malmaison & Hotel du Vin.
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Continue Reading →Continuing on the technology theme, in this weeks series we try to understand how to use the data being created continuously from mobile devices, social media and feedback forums. Mining this information can help any hotel deliver that personal service that so many customers want. Reacting to this in real-time is the next obstacle, and [...]
Continue Reading →There is no denying that technology is a huge contributing factor to any successful hotel operation, however is it the most significant? In this weeks briefing we hear from leading experts, in the field of hospitality, discussing the importance of hotel staff and managers. Experts this week include Guy Lean of Hospitality People Group, Thomas [...]
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