Regional Director of Operations – Resorts

We are seeking an experienced and commercially focused Regional Director of Operations to lead performance across a portfolio of resort and full-service hotel assets in the UK.

This is a senior leadership role with full accountability for operational performance, commercial delivery, and P&L management across a portfolio of resort hotels.

Working closely with General Managers, you will lead performance across rooms, golf & memberships, F&B, leisure, spa, and events — ensuring exceptional guest and member experiences while driving profitability and maintaining brand standards.

This role requires a commercially focused, hands-on operator with strong resort experience and the ability to lead complex, multi-revenue operations.

Key Responsibilities

• Lead and support General Managers across multi-site resort operations
• Drive operational excellence across rooms, golf, leisure, spa, F&B, and events
• Hold full P&L responsibility, delivering EBITDA growth and strong cost control
• Maximise revenue performance across all income streams including rooms, golf, memberships, F&B, and events
• Challenge pricing, forecasting, and commercial strategies to drive profitability
• Maintain exceptional guest and member experience standards across all properties
• Lead, develop, and mentor senior operational teams
• Ensure compliance, asset protection, and brand standards are consistently maintained Build strong relationships with ownership group, brand partners, and key stakeholders

Candidate Profile

• Proven experience operating resort or large full-service hotels with multiple revenue streams
• Strong background in golf, leisure, spa, or membership-led operations
• Significant experience managing full P&Ls and driving commercial performance
• Experience overseeing multi-site or cluster hotel operations
• Strong financial, operational, and people leadership capability
• Commercially driven with a track record of improving revenue and profitability
• Experience within branded hotel environments
• Visible, hands-on leadership style with the ability to influence at all levels
• Candidates must be eligible to work in the UK

Why Apply?

Opportunity to influence performance across a growing hospitality portfolio. Exposure to high-value, multi-dimensional resort assets.  A senior leadership role with genuine operational impact. Work within a business focused on accountability, pace, and excellence.

If you are an ambitious hospitality operator looking for your next regional leadership opportunity, we would love to hear from you.