Director of Food & Beverage - West USA
Meet Our Recruiter
About the Role
An exceptional opportunity has arisen for an experienced Director of Food & Beverage to lead the F&B operation of a prestigious luxury resort, overseeing a diverse portfolio of restaurants, bars, lounges, banqueting and in-room dining.
This is a senior leadership position offering the opportunity to shape and elevate a multifaceted Food & Beverage operation, driving service excellence, commercial performance and an outstanding guest experience across a range of distinctive dining concepts.
The Role
Reporting to the Resort Manager, the Director of Food & Beverage will provide strategic and operational leadership across seven individual F&B concepts, as well as the resort's banqueting and events operation.
With responsibility for the overall performance of the department, you will ensure consistently exceptional standards of service, product quality and operational delivery, whilst developing a high-performing team and maximising revenue and profitability.
Working closely with the Resort Manager, Executive Chef, Finance team and other departmental leaders, you will play a key role in shaping the resort's F&B strategy and ensuring that every dining experience reflects its luxury positioning.
Key Responsibilities
- Provide strategic leadership and direction across all restaurants, bars, lounges, banqueting and in-room dining operations
- Drive exceptional guest experiences through personalised, intuitive and consistently high standards of service.
- Maintain a strong operational presence, ensuring service delivery, presentation, cleanliness and product quality meet luxury hospitality expectations.
- Work closely with the Executive Chef and outlet leaders on menu development, seasonal offerings, pricing and product presentation.
- Oversee departmental financial performance, including budgeting, forecasting, labour and food and beverage costs, revenue and profitability.
- Identify opportunities to maximise revenue, improve margins and enhance operational efficiencies.
- Develop and implement creative promotions and commercial initiatives in collaboration with the Commercial team.
- Build strong relationships with suppliers and purveyors, with a focus on product quality, value and local sourcing opportunities.
- Lead the recruitment, development, training and retention of talented F&B professionals, fostering a positive, accountable and high-performance culture.
- Collaborate with other departments to deliver successful banquets, private functions, special events and resort-wide experiences.
- Ensure compliance with all relevant health, safety, sanitation and operational regulations.
The Ideal Candidate
The successful candidate will be an accomplished Food & Beverage leader with a strong background in luxury hotels or resorts, ideally having managed multiple restaurants, bars and banqueting operations within a complex hospitality environment.
You will bring:
- A minimum of 7–10 years' progressive Food & Beverage leadership experience.
- Proven experience overseeing multiple F&B outlets within a luxury hotel or resort.
- A strong track record of delivering outstanding guest satisfaction and operational excellence.
- Excellent commercial and financial acumen, with the ability to manage budgets, control costs and drive profitability.
- A natural ability to lead, motivate and develop diverse teams, building a culture of service excellence and accountability.
- Strong communication and relationship-building skills, with the confidence to engage with guests, colleagues, senior management and external stakeholders.
- A proactive, solutions-oriented approach, with excellent organisational, decision-making and problem-solving abilities.
- A passion for innovation, continuous improvement and creating memorable guest experiences.
- Candidates should have US Right to work or be eligible for the TN-1 visa.
A Bachelor's degree in Hospitality Management, Business Administration or a related discipline would be advantageous.
The Opportunity
This is an exciting opportunity for a dynamic and commercially astute F&B professional to take ownership of a substantial luxury resort operation, leading a diverse team and making a significant contribution to the overall guest experience and financial success of the property.